FAQ
We are Chamuze, an online marketplace and we sell Fast Moving Consumer Goods (FMCGs).
You can contact us via our digital channels.
For Instagram: @chamuzeonline
For Facebook: @chamuzeonline
You can also visit: chamuze.com.
Yes we have a walk in store.
You can do self pickup only available in Lagos for now.
How To Self Pick Your Order >> Watch YouTube
You can place your order through our website chamuze.com or by calling our customer care agents on +2349125247058
You can do self pickup only available in Lagos for now.
Yes you can. You speak directly to our customer service team. Call +234 912 524 7058 or send email to refunds@chamuze.com
Yes we sell in bulk. Call +234 902 819 7584 or +234 912 524 7058
You can speak directly to our responsive and highly proactive customer service officers via +234 802 952 1532
Our logistics partners can provide you with real time tracking on all your orders. Track Orders Here
For orders within Lagos, Chamuze delivers products to customers within 1 to 3 working days.
For deliveries outside Lagos, we deliver within 5 to 7 working days.
We use reliable delivery partners to achieve last smile fulfilment.
Yes, we do for deliveries within Lagos.
Yes, you can do self pickup only available in Lagos for now.
Our delivery charge varies across the geo-political zones in the country.
We accept payment via any debit & credit card or bank transfer.
No you can’t.
- No Return
- No Refund
- No Replacement